Soul 2 Soul Goods values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website and services.
1. Information We Collect
We may collect the following types of personal information:
- Personal Data: Name, email address, phone number, address, and any other details you provide during registration or purchase.
- Usage Data: IP address, browser type, operating system, pages viewed, and other analytics to improve our services.
- Payment Data: Information provided during transactions via Razorpay, Google Pay, Paytm, or PhonePe.
If you log in via a third-party social media service (e.g., Google, Facebook), we may collect information associated with your account, such as your name, email address, and profile picture.
2. How We Use Your Information
The information we collect is used for:
- Processing and delivering your orders.
- Sending updates, special offers, and promotional messages.
- Enhancing user experience through analytics and feedback.
- Responding to inquiries or providing customer support.
- Ensuring secure transactions and fraud prevention.
3. Sharing Your Information
We may share your data in the following cases:
- Service Providers: To facilitate payment processing and delivery.
- Legal Obligations: When required to comply with legal processes or protect our rights.
- Business Transfers: In case of mergers, acquisitions, or asset sales.
We do not sell your data to third parties.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Track user activity on our website.
- Remember your preferences for future visits.
- Provide a personalized shopping experience.
You can adjust your browser settings to refuse cookies; however, this may affect website functionality.
5. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or to comply with legal requirements.
6. Security
We implement reasonable technical and organizational measures to protect your data. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access, update, or delete your personal data.
- Opt-out of promotional communications.
- Restrict or object to certain data processing activities.
To exercise these rights, contact us at [email protected].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their privacy policies before providing any personal information.
9. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated via email or website notification.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone/WhatsApp: 7311106611
- Address:
Soul 2 Soul Goods
D/10 Shri Radha Priya Dham, Rama Reti, Sunrakh Road,
Vrindavan (U.P.), PIN – 281121
